FAQ’s

Error Messages on MetaTrader 4

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What should I do if I received the error message “Invalid Account”

If you receive the error message, “Invalid Account” when logging into your Zenfinex account, then the username or password entered into the login window is likely incorrect. To retrieve your account details please contact us.

My MT4 says “No connection”, how can I solve this?

We recommend you to confirm that your internet connection is on. Go to a website of your preference. Try again. If you are not able to login, please contact us.

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