What is my account number?

It’s best to check your email for your specific account number in regards to your new application. If you can not find the email, please send us an email to ops@zenfinex.com

What is the fastest way to open an account?

You can start the application by clicking open an account .

What is the status of my account?

It takes 1-2 business days to process a new application. It’s best to check your email for specific updates in regards to your new application.

How many days does it take to open an account?

It takes 1-2 business days to process a new application.

Can I make a deposit to my account while it is locked?

Yes, you can make a deposit in the regular manner.

Why is my account locked?

You should be contacted within 1 – 2 business days indicating the status of your application. You can contact our customer support service at any moment requesting information regarding the status of your application.